Processing for ready to ship items takes 1-3 working day whiles made to order items takes 7-14working days before shipping.
Shipping is available for ALL countries. International shipping is done with DHL Express and it take 2-4 working days to receive whiles local shipping is done with your local delivery service provider, and it take 1-2 days.
Absolutely yes! Tracking details will be sent to your email or instagram dm as soon as order is shipped.
Yes we do. Send all custom orders enquirers to our email atusiyahcrochet@gmail.com or on instagram.
Feel free to cancel your order in an hour after the payment and we will make sure you get a refund. Processing of refund can take 5-14 working days.
Yes! I carefully put the product into its own special clothing bag and after that I place it into the cargo package to ensure it remains undamaged during the shipment process.
Hand-wash
• Wash in cold water
• Lay flat to dry
2. Machine wash
• Wash on gentle cycle(preferably in a wash bag using cold water.
• Place Dryer on gentle cycle or knitwear option. Use low heat.
• Use washing bags for smaller crochet items and items with fringes.
NOTE: Hand-wash ALL designs with fringes.
Do not iron or bleach.
• Return
Unfortunately, we do not accept returns. All items are made to order with your specific measurements provided and descriptions.
• Refund can only be made an hour after placing your order.